Singapore Government
Mobile Positioning & Analytics Services (MPAS)

Digital Concierge

The Infocomm Development Authority of Singapore ("IDA") is issuing this Call for Collaboration ("CFC") to invite Participants to submit Proposals on the development and deployment of Mobile Positioning and Analytics Services ("MPAS") for the Tourism, Hospitality, Retail, Food and Beverages sectors.

Background

Today, smart phones are typically equipped with a variety of sensors such as GPS, Wi-Fi, Bluetooth and accelerometer which allows accurate location positioning to be derived, both outdoors and indoors. This sets the stage for more accurate and effective LBS. A survey by market research company TNS found that 72 percent, or about 5.3 million, of the 7.3 million mobile phones in Singapore here are smart phones. This trend is expected to continue in the coming years providing an unique opportunity for the development of innovative and enterprising location-based services to benefit both the consumers and the enterprises

Objectives

This CFC aims to achieve the following objectives:

  • Establish an accurate, scalable and interoperable MPAS ecosystem.
  • Stimulate adoption and sophisticated usage of MPAS by demonstrating the business value of MPAS and lowering barriers of adoption.

Benefits of the Programme

The programme will benefit the following stakeholders:

  • VOs: Venue Operators will be able to obtain vital information and in-depth analysis on their venues and customers to optimize their business and operations.

  • ICT Companies: ICT companies will acquire enhanced MPAS capabilities in developing and delivering more innovative and accurate LBS applications to business owners, enterprises and consumers.

  • Business Owners: Business owners will be able to optimize reach to their customers, improve customer engagement and raise service levels. They will be able to generate insights to customer's behaviour enabling new lines of business and revenue models.

  • Consumers: Consumers will enjoy personalized, engaging and time-saving experience at venues through delivery of context-aware information and services.

Mobile Positioning & Analytics Services

IDA aims to develop, promote and provide a platform that offers accurate, easily accessible and competitively-priced location positioning and analytics services to enterprises and consumers scalable across multiple sectors such as, but not limited to, Tourism, Hospitality, Retail, Food and Beverages sectors.

MPAS consists of (1) the Detection Infrastructure in Venue, (2) the Location Positioning and Analytics Shared Services, (3) the Enterprise Services and (4) the Consumer Services and Open Positioning Framework (OPF). The Detection Infrastructure (DI) serves as the physical layer which interacts with Mobile Devices to obtain Raw Location Data for Location Positioning. The DI is provided and operated by the VO, possibly through an ICT company. The location positioning and analytics shared services, provided by SSPs serve as the backbone to interconnect the DI and the enterprise / consumer service. The SSPs may also interact with each other to exchange information before providing to the ESPs and/or CSPs. The enterprise services, provided by ESPs, leverages one or more of the available shared services from the SSP, to provide enterprise services, applications and reports, such as, but not limited to, rental-yield optimization, heat maps, footfall analysis, asset and resource management to enterprises. The consumer services, provided by CSPs, leverages one or more of the available shared services from the SSP, to provide mobile services such as, but not limited to, Navigation, Finder, and Tracker Services. The key objective of OPF is to establish an open development environment. To ensure interoperability, the interface data specifications of the application layer between different components of MPAS are defined under OPF.


Major components of MPAS

CFC Public Briefing and Networking

IDA has held a public briefing on 16th May 2012 to elaborate on the details of the CFC.

Proposal Submission (Deadline Extended from 9th July 2012 till 13th August 2012)

Two (2) hardcopies and one (1) softcopy (in a CD-ROM or thumb drive) of the Proposal should reach IDA no later than 13th August 2012 at 1700hrs. All Proposals must be clearly marked as "Mobile Positioning and Analytics Services CFC", and addressed to:

Digital Concierge Call for Collaboration
Mobile Positioning & Analytics Services

Infocomm Development Authority of Singapore
10 Pasir Panjang Road #10-01
Mapletree Business City
Singapore 117438

Proposals may also be submitted in person at the IDA reception desk.

CFC Public Document and Proposal Submission Forms

S/N Description
1 Mobile Positioning & Analytics CFC - Public Document
2 Annex A : Important Notices
3 Annex B: Examples of Potential Applications
4 Annex C: Digital Concierge Partners
5 Annex D: Interfacing Example
6 Annex E: Suggested Business Models
7 Annex F: User Privacy Chain-of-Trust
8 Proposal Submission Form
9 Proposal Submission Form Appendix A - Project Costs

Enquiries

For more information on the Digital Concierge MPAS CFC, please contact:

Toh Chian Leng (Mr)
Infocomm Development Authority of Singapore
DID: +65 6211 0125
Fax: +65 6659 2404
Email: [email protected]

Danny Koik (Mr)
Infocomm Development Authority of Singapore
DID: +65 6211 1500
Fax: +65 6659 2404
Email: [email protected]